Account Information
- How do I reset my password?
- Answer coming soon.
- How do I create a retail account?
- Answer coming soon.
- Why should I register for an Airomé Account?
- Answer coming soon.
Ordering & Returns Information
- Why is tax being added to my wholesale order?
- Answer coming soon.
- Why does my order say “Processing” when I put in my Credit Card information?
- Answer coming soon.
- What if my order has been backordered?
- Answer coming soon.
- How long will it take to receive my order?
- Answer coming soon.
- How do I know my order went through?
- Answer coming soon.
- Why can’t I find my order in my Order History?
- Answer coming soon.
- I placed my order during the weekend, when will you process my order?
- Answer coming soon.
- Can I change my order after I submit it?
- Answer coming soon.
- What is Airomé Return Policy?
- Answer coming soon.
Privacy Information
- What do you do with my information?
- Answer coming soon.
Product & Warranty Information
- What does GC/MS mean?
- Answer coming soon.
- What is a Lab Test Guarantee?
- Answer coming soon.
- What does Food Grade mean?
- Answer coming soon.
- What does Therapeutic grade mean?
- Answer coming soon.
- What is the shelf-life of an essential oil?
- Answer coming soon.
- How many drops are in each 15ml bottle of Essential Oil?
- Answer coming soon.
- Are there regulatory bodies that govern essential oils?
- Answer coming soon.
- Are essential oils safe for pets?
- Answer coming soon.
- Do Essential Oils have specific medicinal benefits?
- Answer coming soon.
- How are essential oils best used for optimal aromatherapy benefit?
- Answer coming soon.
- What can you tell me about your supplier?
- Answer coming soon.
- How can a customer know that an oil is good quality?
- Answer coming soon.
- What is an Essential Oil?
- Answer coming soon.
- How do Airomé essential oils compare to other oils available on the market?
- Answer coming soon.
- What are the pricing policies?
- Answer coming soon.
- Why are some of the ceramic diffuser sleeve finishes different from product to product?
- Answer coming soon.
- How long do the warming bulbs last?
- Answer coming soon.
- How long are the power cords on the diffusers?
- Answer coming soon.
- How do I submit a warranty claim?
- Answer coming soon.
- What if an item is defective?
- Answer coming soon.
Resale Certificate Questions
- What information must be included on a Resale Certificate?
- Answer coming soon.
- How do I get a Resale Certificate?
- Answer coming soon.
- Can I use my Sales Tax License/Permit or Vendor’s License/Permit as a Resale Certificate?
- Answer coming soon.
- What is the difference between a Resale Certificate and a Sales Tax License/Permit or Vendor’s License/Permit?
- Answer coming soon.
Shipping & Delivery Information
- What if an item arrives damaged?
- Answer coming soon.
- Does Airomé offer priority delivery?
- Answer coming soon.
Wholesale Information
- Where do I find your IMAP policies?
- Answer coming soon.
- Is there a shipping charge on Wholesale orders?
- Answer coming soon.
- What are the minimums I can place for orders?
- Answer coming soon.
- How do I apply for Wholesale?
- Answer coming soon.